Bench status
Where are my blades?
Ask the status assistant and it will read your ticket back to you — no phone call, no waiting on a reply.
- 01
Find your reference
It was shown on screen when you sent the request — eight characters, letters and numbers.
- 02
Use the same email
The address you typed into the intake form. Both have to match to open the ticket.
- 03
Ask away
Ask where your blades are, what it will cost, or what happens next. Answers come from your ticket, not guesses.
Status assistantOnline
Ask where your blades are and I'll check the bench for you.
Have your reference from the receipt and the email you used on the request — for example: "My reference is 4F2A9C31, email is jane@example.com."